Cancellations and Refunds

1. Cancellation Before Pickup:
   • If you cancel your reservation at least 48 hours before the scheduled pickup time, you will receive a full refund.
   • Cancellations made within 48 hours of the pickup time will incur a cancellation fee equal to one day’s rental charge.
2. No-Show Policy:
   • If you do not show up to collect the vehicle at the scheduled time without prior notice, no refund will be issued.
3. Early Return:
   • If you return the vehicle earlier than the scheduled return date, a refund may be issued for the unused days, minus a potential early return fee.
4. Vehicle Unavailability:
   • In the rare event that the reserved vehicle is unavailable, we will provide an equivalent or upgraded vehicle at no additional cost. If no suitable vehicle is available, a full refund will be issued.

How to Request a Refund:

To request a refund, please contact our customer support team at:

Phone: +964 750 100 0510

Phone: +964 750 445 1169

Email: [email protected]

Refunds will be processed within 7-10 business days after approval.